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RelyOn Housekeeping Help Center

Smart Support for Smart Operations

Welcome to your go-to resource for mastering the RelyOnHousekeeping platform. Whether you're onboarding your team, customizing workflows, or troubleshooting issues — you’re in the right place.

🛠 Getting Started

Set up your account, onboard your team, and get the app running smoothly from day one.

Apper feature

🛠 Set Up Your Account

Set up your account, onboard your team, and get the app running smoothly from day one.

  • Creating an Admin Account

  • Inviting Supervisors & Cleaners

  • Setting Permissions

App screen 3

📅 Task & Schedule Management

Learn how to create, assign, and track cleaning tasks with precision.

  • Creating & Automating Tasks

  • Setting Task Priorities

App customer support

🧹Service Quality Control

Monitor performance, track issues, and maintain service excellence.

  • Live Task Tracking

  • Supervisor Approval Workflow

  • Performance Reports & Analytics

  • Staff Rating System

✅ Setting Up Your RelyOnHousekeeping Account!

Creating an Manager Account

Inviting Team Members

Updating Your Hotel Room Cleaning Profile

📅 Task & Schedule Management

Step 1: Create a New Task

Viewing Tasks in Calendar View

🧹 Team Management & Quality Control

✅ Keeping Standards High and Teams Accountable

Track Tasks in Real-Time
From the dashboard, click “Live View.”
Monitor who is clocked in, on a task, or idle.
Use location and task status indicators to stay updated.

Supervisor Approval Workflow

Step 1: Create an Admin Account

Using the Rating System

Setting Up User Roles and Custom Views

Still have questions?

Get your answers straight from the experts - contact our sales team for more info about our product features and pricing.

What our customers say

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Best & Affordable Pricing

Find the Best Price for Your Business with Best and Simple Pricing. Get the Right Price for the Right Plan!

Monthly
Yearly 20% Off
Plan Business

Starter

For Small businesses
£ 50
  • Add Up to 5 users
  • Unlimited Bandwidth
  • Advanced Features
  • Customer Support
Order Now
Plan Corporate

Corporate

For big companies
£ 500
  • Add Unlimited Users
  • Everything in Business
  • Advanced Analytics
  • Premium Support
Order Now
Plan Business

Starter

For Small businesses
£ 510
  • Add Up to 5 users
  • Unlimited Bandwidth
  • Advanced Features
  • Customer Support
Order Now
Plan Corporate

Corporate

For big companies
£ 5299
  • Add Unlimited Users
  • Everything in Business
  • Advanced Analytics
  • Premium Support
Order Now

Looking for Enterprise plans? Contact us for customized packages

Get quick answers to your questions

Get answers to your questions about our awesome app! Learn more and explore its features now.

What is RelyOn Housekeeping??

RelyOnHousekeeping is a smart solution designed for hospitality professionals and property managers to streamline housekeeping operations. From task scheduling to live tracking, quality control, and team coordination, it delivers full operational visibility and control — all in one platform.

How do I sign up for RelyOn Housekeeping?

Simply download the app from the App Store or Google Play, create an account, and begin setting up your properties, teams, and tasks. You can also book a guided onboarding session with our support team for a faster start.

What core features does the app include?

 

  • Live Task & Staff Tracking

  • 📸 Photo-Based Task Verification

  • 📅 Automated & Recurring Task Scheduling

  • 📊 Team Performance Analytics

  • 🧹 Customizable Cleaning Checklists & Workflows

  • 🔔 In-App Notifications & Supervisor Approvals

  • 🔗 Google/Outlook Calendar Integration

Can I tailor the app to match my workflow?

Absolutely. RelyOnHousekeeping is built to be flexible. You can customize checklists, task types, schedules, approval processes, and even branding — perfect for hotels, serviced apartments, or multi-property portfolios.

Is RelyOnHousekeeping user-friendly for large teams?

Yes. The app is designed for ease-of-use at scale. Whether you're onboarding 5 or 50+ cleaners, our intuitive dashboard and mobile interface make adoption fast and seamless for all team members.

What kind of support do you offer?

We provide 7-day customer support, in-app chat, email help, and dedicated onboarding assistance for new clients. Enterprise users enjoy priority support and an account manager.

Does RelyOnHousekeeping work on all devices?

Yes. RelyOnHousekeeping is fully compatible with both iOS and Android smartphones and tablets. It also offers a desktop portal for admin-level management.

Is my team’s data secure?

Security is our priority. All user data is encrypted and stored securely using enterprise-grade cloud infrastructure. We also comply with GDPR and hospitality data privacy standards.

Can I use the app offline?

Some functions, like checklist access and task completion, can be performed offline. Once you're back online, the app syncs data automatically. For full functionality, an internet connection is recommended.

What does it cost to use RelyOnHousekeeping?

We offer tiered subscription plans starting from £50/month, with advanced features, integrations, and custom branding available in our Professional and Enterprise plans. Contact our team for tailored pricing based on your operation size.

Download for free from Apple & Play Store

Manage your housekeeping operation from anywhere.
Available on iOS and Android.

✅ Fast & Secure Booking
✅ Real-Time Tracking & Support
✅ Custom Cleaning, Your Way

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