Frequently asked questions – Relyon Housekeeping

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What is RelyOn Housekeeping??

RelyOnHousekeeping is a smart solution designed for hospitality professionals and property managers to streamline housekeeping operations. From task scheduling to live tracking, quality control, and team coordination, it delivers full operational visibility and control — all in one platform.

How do I sign up for RelyOn Housekeeping?

Simply download the app from the App Store or Google Play, create an account, and begin setting up your properties, teams, and tasks. You can also book a guided onboarding session with our support team for a faster start.

What core features does the app include?

✅ Live Task & Staff Tracking
📸 Photo-Based Task Verification
📅 Automated & Recurring Task Scheduling
📊 Team Performance Analytics
🧹 Customizable Cleaning Checklists & Workflows
🔔 In-App Notifications & Supervisor Approvals
🔗 Google/Outlook Calendar Integration

Can I tailor the app to match my workflow?

Absolutely. RelyOnHousekeeping is built to be flexible. You can customize checklists, task types, schedules, approval processes, and even branding — perfect for hotels, serviced apartments, or multi-property portfolios.

Is RelyOnHousekeeping user-friendly for large teams?

Yes. The app is designed for ease-of-use at scale. Whether you're onboarding 5 or 50+ cleaners, our intuitive dashboard and mobile interface make adoption fast and seamless for all team members.

What kind of support do you offer?

We provide 7-day customer support, in-app chat, email help, and dedicated onboarding assistance for new clients. Enterprise users enjoy priority support and an account manager.

Does RelyOnHousekeeping work on all devices?

Yes. RelyOnHousekeeping is fully compatible with both iOS and Android smartphones and tablets. It also offers a desktop portal for admin-level management.

Is my team’s data secure?

Security is our priority. All user data is encrypted and stored securely using enterprise-grade cloud infrastructure. We also comply with GDPR and hospitality data privacy standards.

Can I use the app offline?

Some functions, like checklist access and task completion, can be performed offline. Once you're back online, the app syncs data automatically. For full functionality, an internet connection is recommended.

What does it cost to use RelyOnHousekeeping?

We offer tiered subscription plans starting from £50/month, with advanced features, integrations, and custom branding available in our Professional and Enterprise plans. Contact our team for tailored pricing based on your operation size.

Still have questions?

Get your answers straight from the experts - contact our sales team for more info about our product features and pricing.

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Download for free from Apple & Play Store

Manage your housekeeping operation from anywhere.
Available on iOS and Android.

✅ Fast & Secure Booking
✅ Real-Time Tracking & Support
✅ Custom Cleaning, Your Way